Customer Service

Our friendly Customer Service team is based across the pond in the UK, so for the quickest response we would recommend sending us an email.

However, you are more than welcome to call us or drop us an email to arrange a call back from our team.

Email

Send us an email to customerserviceus@freyalingerie.com and we will aim to respond back within 1-2 business days.

Call

Our Toll Free number is +1 (833) 8169559. Phone lines are open until 12pm EST Monday to Friday (excluding UK National Holidays).

Or if you’d prefer, you can request a call back from us by emailing us at customerserviceus@freyalingerie.com and we can arrange this with you.